ELEVATE LIFE - NEW DROP!

FAQs

Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you will be asked to enter your name, email address, mailing address, phone number, delivery address, credit card information or other details to help you with your experience.

When do we collect information and how do we use it?

We collect your information when you register on our site and subscribe to receive information from the company. Your information will be entered to our mailing list and will be used for:

Promotional emails 

Newsletters

New product launches 

Surveys 

Customer service reviews 

When placing an order your information will only be used for the order placed at that time and will be used in the following ways:

Order confirmation 

Share contact details with delivery partners

Tracking an order and returns

Communication to and from customer service 

By registering on our site you give your consent to us using your information and to receiving emails about our products and services. If at any time you would like to stop receiving emails from us, you can unsubscribe and we will promptly remove you from ALL correspondence.

How do we protect our information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping bag. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping bag.

Understand and save user’s preferences for future visits.

Keep track of advertisements.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Safer Data Transfer

Your personal data is securely transferred by us with the help of coding. 4With the help of both technical and organizational measures, moreover, we secure our websites and other systems against loss, destruction, access, alteration and distribution of your data by unauthorized persons.

Miscellaneous

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

[email protected]